If you're having any issues that you require immediate assistance with, contact Matt Armstrong on Slack. If you're having an issue that's not impeding your workflow, but you'd like to bring it to my attention, you can submit a ticket here.
The ticket system is great for equipment requests because it prevents requests from getting lost in our Slack conversations.
Getting Started with 1Password
Video (7:06)
Setting up your new work computer
PDF Guide (6 pages)
Setting up a new Microsoft account
Video (3:24)
How to enroll your Mac with your company
Video (2:47)
Using the A/V System in Town Hall
PDF Guide (14 pages)
Introducing Redbrick's IT Ticketing System
Video (2:30)
How to share codes with Google Authenticator
PDF Guide (12 pages)
How to increase productivity with Stage Manager in macOS
Video (2:22)
Guidelines regarding the access and operation of company tools and accounts on personal devices.
Guidelines regarding retention of an employee's Google Workspace account upon their exit of the company.
If you'd like to submit any anonymous questions, concerns, or feedback, feel free to leave a note here!
